Academic Success & Student Accommodations
The Student Success Center
About SSC
The Student Success Center (SSC) is dedicated to providing academic and technological support to all Benedict students to promote student retention and graduation. Through its integrated services, the SSC provides both group and personalized instructional assistance designed to develop the academic and personal skills needed for collegiate success. The unit offers services that are appropriate for students at all levels of matriculation, from first-year to senior-level and graduate students.
Our Services
HOURS: M-F 8:00 a.m. – 5:00 p.m.
LOCATION: Learning Resource Center (LRC) Lower Level
Training and Support Including Canvas
Meet the SSC Team
Director, Dr. Etosha M. Johnson
Dr. Johnson develops, implements, coordinates strategic retention-based outreach, and uses data to develop and implement strategies to positively impact key metrics such as graduation rates, student satisfaction, student retention, and credit generation. As Benedict College scholars persist in their academic studies, Dr. Johnson identifies strengths and strategies to enhance service quality and student’s outcomes and co-manages emergency student support initiatives such as the distribution of emergency funds and laptop loaner program to make sure our students have adequate resources to be the Best of BC.
Assistant Director, Mrs. Essie Sellers, M.Ed-GCDF
Mrs. Sellers oversees the operation of work study and our social media platform. She is instrumental in the strategic planning and assisting with initiatives implemented by the Student Success Team.
Director of Specialized Programming, Jamila Lyn
Ms. Lyn leads several external partnerships and special projects such as emergency aid and consortium courses. She also works closely with the SSC to triage student and faculty concerns.
Instructional Support Specialist, Timothy Diggs
Mr. Diggs provides direct IT support for the SSC and one-on-one support for students who need assistance with Canvas (learning management system), Microsoft Outlook and Tiger Portal accounts.
